Complaint Review: FreedomPop.com

It took several months from date of purchase to receive my freedom pop device. Which based on when this company started up is in and of itself a possible problem. Then after receiving it , it took hours to get it going and in my case since I dual boot decided to try Ubuntu which worked like a champ.

 Most I ever got was 2 dots lit, much of the time only 1 dot. If an image was of any real size it was a return to the days of dial-up as the image slowly scrolled left to right and then repeat till image was completed. A webinar I tried to listen too was a complete disaster with numberous disconnects, audio losses, etc.

The support area at there web site is more like a FAQ and no easy way to either chat with a support person, send a email ticket or call.
In only 2 days of useage I racked up 275 megs  of useage against the 1 Gig that is free. If you tried not to use it you would  still be charged .99 cents a month, if you went over the 1 Gig, you would be charged .05 a meg. Sure there are several paid plans, but they pale in comparison to Comcast's basic 1.6Gigs which isn't even capped at the moment and even when it was it was 220 Gigs a month for at present if bundled is under $30 dollars for High Speed Internet and they throw in basic cable(30 channels).

So save yourself grief and money and by-pass this so-called "free" deal