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  • Report:  #1200519

Complaint Review: Freedompop

Freedompop false promises, no costumer service and they keep charging credit card Los Angeles Internet

  • Reported By:
    Lieflief — nashville Tennessee
  • Submitted:
    Fri, January 09, 2015
  • Updated:
    Fri, January 09, 2015

Freedom pop charged me 100 dollars for a device and 23.00 a month for an internet service in August 2014.

After using it for a week i already had a limit and had to pay 10 dollars per additional gigabite, so i canceled the service after 1 week by calling them August 25th.

Ever since they have continued charging my account for 23 dollars, i emailed, never got a response, I called 3 times to cancel the service and put if up on social media and they keep charging me now for 7 months. Since they claim to never have received my cancelation i wasn't allowed to send the modem back so i lost that 100 dollars also.

the company is a total scam.

 

 

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