Freedompop Never received device but still charged for internet service Internet
I heard about Freedompop internet service and it sounded like a great deal. I even saw they offerred refurbished devices for really cheap. I went ahead and picked aa plan and purchased the refurbished device on my credit card. The site does state it takes a little longer sometimes to recieve equipment due to the process and that the device comes activated for easy startup. Its been almost 2 months and still no equipment and Im mo longer able to view through tracking where my equipment is as though it was cancelled or nonexistent order. I am also still getting chsrged for internet service which I'll be cancelling today. This is such a rip off!
1 Updates & Rebuttals
agentandy
Chicago Ridge,Illinois,
USA
No problem with FreedomPop
#2Consumer Comment
Wed, July 22, 2015
I also ordered a refurbished device from FreedomPop about two months ago, and have had no issues with mine. It did take 4 weeks to arrive. But they did mention it could take a few weeks to receive your hotspot device.
I would suggest callling their customer service line to get this rectified. Because saying that they are a "reip off" or "scam" is totally incorrect!
They provide a low cost way for people to connect to the internet using 3G for free. If you want to upgrade and get 3G/4G (like I have), it only costs $4/month for 1GB of data! Otherwise you can go to the big names (Verizon, at&t, T-Mobile) and get an expensive data plan with more data.