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  • Report:  #1345534

Complaint Review: Freedompop

Freedompop Scammed me out of $84.00 Internet

  • Reported By:
    William — Syracuse New York USA
  • Submitted:
    Sun, December 25, 2016
  • Updated:
    Sun, December 25, 2016

 In ignorance I contacted freedompop andregistered a username and password, and received in the mail a set of 3 SIM cards, for which I was charged $2.97. This took place in November 2016. Suspicious because of being automatically moved from the free to the 1GB data plan, I chose not to use their services. I did not install the SIM cards in any of my devices. I tried to cancel the service but kept getting replies that my username or password don't match their records.

Nonetheless, having never employed their SIM cards, I never activated service. So I expected no further charges. Now, late Dec 2916, I found 3 charges of $27.98 each from freedompop on my credit card statement. As these charges have no basis whatsoever, I have contacted the credit card company and officially disputed them. I strongly recommend that no one do business with freedompop. The content of other reviews confirms the nature of my experience with that company - that it has a record of deceptive and dishonest business practices spanning years.

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