Complaint Review: freedompop

FreedomPop.com seems to be a good deal, recommended by consumer advocate Clark Howard, but really..

there is NO customers service! No email for answers! No chat! No nothing! Only thing they offer is community forums...and no one answers there either!! They only operate on line, no phone numbers, no email!

I know I'll probably never see my money back and now understand that buried in their 'service agreement' are no returns & restocking fees that wipe out any refund.

I just don't want others to fall in to this.