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  • Report:  #1301122

Complaint Review: Freedompop Wireless

Freedompop Wireless Rip off on service provided--charged for service not provided L.A. Califorina Nationwide

  • Reported By:
    starving — tustin California USA
  • Submitted:
    Fri, April 22, 2016
  • Updated:
    Fri, April 22, 2016

Ordered service in January, but the log-in program didn't work. Called customer ?tech service to get phone installed on their system--had ordered free service. Instead of following my request for service they added programs not requested. First month they charged $8.00 (which I thought might be just cost to attach to their service. Next month they charged $38.00 and the third month when my credit card company called to ask if I had made these additional purchases. The credit card company thought it might be a scam charge. When I asked Freedompop for a answer there was none given. So I agreed with the credit card company to charge back. Five weeks later I got a e-mail telling me what the charges were and that they thought I would want them. Phone used local--they charged for international service. They charged for replacement coverage--phone was my old phone purchased from third party. None oif these services did I want or need.

DON'T BUY INTO FREEDOMPOP's SERVICE UNLESS YOU WANT TO BE SCAMMED.  IT COST MY OVER $80.00, BECAUSE THEY SENT PAPERWORK TO MY CREDIT CARD COMPANY TO SHOW THAT THEY PROVIDED THE SERVICE---EVEN THOUGH I NEVER ORDERED IT.

 

Again don't fall for FREEDOMPOP, they will get you too.

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