We have been working on http://www.freelancer.com since long time. We started working on this site when ti was known as GetAFreelancer.com.
All of sudden without any notice they suspended our account today.
When I logged in today I got following NOTICE:
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Your Account is Suspended
Sorry jackjconsult, your account has been temporarily suspended.
The reason for this and a link to resolve a specific issue with your account may be shown to the right:
You still have access to the Dispute Resolution System
Please review our Terms and Conditions of Service.
You may contact us using the support desk by clicking the link below:
You may alternately contact us at customer-service@getafreelancer.com.============================================================
The only option they have opened for us is the Ticketing system.
We have raised the ticket but no reply from then.
Our $28.33 is stuck in the account.
We are so sick of them and going to expose them everywhere.
We have checked their Terms and Conditions and can't find anything which we might have violated knowingly or unknowingly.
They are just bunch of frauds.
Have been they in UK we would have sued them and got their arse screwed.
Bloody frauds hiding in some far away continent beyond the reach of law.
4 Updates & Rebuttals
Freelancer Support
Sydney,Australia
Freelancer.com's Response
#5REBUTTAL Owner of company
Tue, January 25, 2011
We appreciate your feedback about Freelancer.com
Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email customer-support@freelancer.com.
If your complaint is regarding a legal or compliance issue you can email legal@freelancer.com or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.
Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.
Kind Regards,
Freelancer Support Team
Freelancer Support
Sydney,Australia
Freelancer.com's Response
#5REBUTTAL Owner of company
Tue, January 25, 2011
We appreciate your feedback about Freelancer.com
Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email customer-support@freelancer.com.
If your complaint is regarding a legal or compliance issue you can email legal@freelancer.com or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.
Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.
Kind Regards,
Freelancer Support Team
Freelancer Support
Sydney,Australia
Freelancer.com GetAFreelancer.com Freelancer.com suspended my account without any notice and failed to reply to my query, $28.33 fraud, Internet
#5UPDATE Employee
Fri, January 07, 2011
AUSTRALIA.
jackjconsult
London,United Kingdom
Freelancer.com suspended our account without any reason, ripped off us of $28.33
#5Author of original report
Mon, September 13, 2010
I just received following reply from them.
To:
Sent: Mon, September 13, 2010 4:31:34 PM
Subject: [#RIK-267713]: Account suspension
Hello,
Your account was suspended because of a current violation on project 792091. You are asking bidders for a work done before bidding. Please explain why to further assist you.
Kind Regards,
Lennel
Freelancer Support Staff
Ticket History
===================
jackjconsult (Client) Posted On: 13 Sep 2010 10:47 PM
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Hi,
Could you let me know why our account is suspended?
Ticket Details
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Ticket ID: RIK-267713
Department: Account Suspension / Cant Login
Priority: Critical
Status: Closed