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  • Report:  #1024307

Complaint Review: Freelancer.com

Freelancer.com I was immediately charged $5 for deleting and old project. Internet

  • Reported By:
    Jorge — Barcelona Nationwide Venezuela
  • Submitted:
    Wed, March 06, 2013
  • Updated:
    Wed, March 06, 2013

I hit delete on an old cancelled project (that Freelancer imported form vwork automatically). I was charge for that action $5 bucks. It sucks since I was not warned that deleting a project cost money. Now I cannot take back the action. 

In general Im scared of login into freelancer.com, its like a trap design to profit of every action taken by the user. Like I was 'upgraded' to the basic plan, wich I have no use for. The result another $5 charge, that I cannot take back.

Customer support responded:

From: Joe C. 

Please be advised that project deletion fee is non-refundable. Proper expectations regarding the fee were given before finalizing the deletion of the project 'Clasified Ad Site - ID2672425.' 

Should you have any other concern, please don't hesitate to contact us again.

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