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  • Report:  #1000434

Complaint Review: Freelancer International (Pty) L:td

Freelancer International (Pty) L:td formerly Freelancer Australia (Pty) Ltd Refuses to answer emails and has disconnected its telephone Internet, Australia

  • Reported By:
    Pretzie — Tel Aviv Other Israel
  • Submitted:
    Mon, January 21, 2013
  • Updated:
    Mon, January 21, 2013

I have been a Freelancer worker for two and a half years. One day I was unable to bid for a job on this company's site and contacted their help service. Every time I answered their email, somebody new replied and I had to start with the whole story again each time - and got absolutely nowhere.

I did everything they told me to do in order to fix the problem, including having computer checked by my personal technician and also Microsoft (as I have original Microsoft products) and was told by both that the problem is with Freelancer, not my computer. Faced with this fact, Freelancer agreed that it was the company's problem and told me that the problem had been referred to another department to be rectified.

Since that email I have not heard from them, nor do they reply to my emails. Freelancer's telephone number has been disconnected but the company continues to do business, as I still get job offers from them.

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