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Freeregistryfix.com, Promosoftcorp.com, DRI*247LIVESUPPORTINC/ES, ESLR8.com Provided free registry fix, then asked for upgrade to fix over 1,000 problems that didn't exist, after payment was made. Internet
This is my second email to try to contact themsince Tue. 5/6/09- 5/9/09, the NY em address is invalid. I tried your free product, then it found 1,000+ errors on my cp, so I was asked to up grade to correct the problems.
When I paid your program only found 68 errors, corrected all but 3-4 errors. When I ran it again, different errors that were perfect before showed up as errors. And error 3 out of 4 showed as perfect now. The program failed to perform as advertised. It was also inconsistent, and not credible. I was not satisfied, I tried to contact you. I removed your program, and immediately, and found a link for your refund form, I filled it out explaining all of the information. I had to do a system restore to get my computer back to it's pre-product use state.
I tried the support link, and it gave me a dead link. When I right clicked one of the four links provided by your company, it returned as undeliverable, and had a UK address. I just tried your website right now, and it is working now. http://www.freeregistryfix.com/live1.html
I haven't heard from your company as of yet.
IMPORTANT: Your credit card billing will show a transaction from DRI*247LIVESUPPORTINC NY. in the amount of $29.95. It initially showed this on my bank statement, now it shows it was withdrawn by E S ESLR 402-325-4541-01 NE. I am once again asking for my refund, as I have taken all the steps outlined by you, including form. I do not have what I paid for. Companyt has multiple shadow companies listed for the address company provided.
Justice
Phoenix, Arizona
U.S.A.
1 Updates & Rebuttals
Ryan Harris
New York,United States of America
Insufficient Information Provided to help
#2UPDATE Employee
Sat, January 23, 2010
Please provide a genuine Name / Phone Number / Order Number for your claim to be looked into further.
Please note that the live support link of http://www.freeregistryfix.com/live.html is valid 24 hours a day to deal with issues and I trust you will access that and speak to one of our Microsoft certified technicians and they will be able to help you if you are a genuine paying customer.
Many Thanks,
Ryan Harris
VP Customer Care