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  • Report:  #812573

Complaint Review: FreeScore

FreeScore MVQ*Freescore Old lady duped Norwalk, Connecticut

  • Reported By:
    Ruby — Washigton Pennsylvania United States of America
  • Submitted:
    Wed, December 21, 2011
  • Updated:
    Wed, December 21, 2011
  • FreeScore
    20 Glover Avenue
    Norwalk, Connecticut
    United States of America
  • Phone:
    800-316-9924
  • Category:

I am embarrasssed to say how many months I let this outfit remove money from my bank account for "membership" to their "service". 

Free credit report, which I didn't even need, but curiosity prompted me.  What I overlooked was when this free offer ended they would take monthly payments of $29.95 without ever, another warning.

I am 75 and without reliable transportation, do some shopping online and have noticed that the company I am ordering from will sometimes show up under a different name on my bank statement.  Therefore, when I saw charges for $29.95 on my statement I blamed myself for not keeping track of my purchases. 

After I realized what was happening, I tried to get information on this group.  When I called them the automated "person" directed me to enter my "membership number".  I couldn't do that because I never received a membership number and the call could not continue until I did.

Eventually I got a confirmation number of the cancellation of my "membership".  Sure would be nice to have those payments back.  They say "live and learn" -- I've done a lot of livin', but I guess I haven't learned.

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