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  • Report:  #402393

Complaint Review: Freesnuggie.com Freesnuggie Free Snuggie

Freesnuggie.com, Freesnuggie, Free Snuggie Hidden charges added to bill after processing order, can not contact company Wallingford, Connecticut

  • Reported By:
    Santa Clara California
  • Submitted:
    Wed, December 17, 2008
  • Updated:
    Wed, December 17, 2008
  • Freesnuggie.com, Freesnuggie, Free Snuggie
    P.O. Box 3179
    Wallingford, Connecticut
    U.S.A.
  • Phone:
    408-800-6638166
  • Category:

I placed this order on-line, following instructions as best as possible for 2 blankets @ 19.95 and 2 blanks would be delivered for free. . i only pay S&H for the second two. When order was processed, it did not give me an opportunity to review the order prior to completion. It just gave me a confirmation screen that what I thought would cost about $60 was actually $144.00! I received confirmation by e-mail of the order. I replied to cancel and it was bounced back to me from no-reply@freesnuggie.com.

I called thecustomer service number listed in order to cancel and it is just recordings with no help. Finally I was referrred to another customer service# 1-888-326-0977 but it rings once and then has a busy signal.

I want to cancel this order but have no way to do so. . .

Karen
Santa Clara, California
U.S.A.

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