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  • Report:  #229990

Complaint Review: Free Webs.com

freewebs.com Ripoff charge for service then don't provide it Shoddy Customer Service CS agents don't listen to what you say they don't read emails spend long amounts of time on hold emails don't get answered Internet

  • Reported By:
    South Ogden Utah
  • Submitted:
    Thu, January 11, 2007
  • Updated:
    Tue, January 30, 2007
  • Free Webs.com
    freewebs.com
    Internet
    U.S.A.
  • Phone:
  • Category:

I purchased web hosting from this company in Oct 2006. I have had nothing but trouble getting pages to edit properly, to attach to domain name. My web coding was hacked and pages refused to load properly. Every response from freewebs was either canned or did not address the issues. They blamed everyone but themselves and never fixed the issues. I have spent hours online trying to get CS to help me attach my domain to my pages with every excuse they could come up with. I finally had to change to another company to host my site. In the 4 months I've had the site I was able to load and visit the site 1 month.

Jenny
South Ogden, Utah
U.S.A.

1 Updates & Rebuttals


Jenny

South Ogden,
Utah,
U.S.A.

Refund

#2Author of original report

Mon, January 29, 2007

Freewebs did refund fees paid for services.

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