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  • Report:  #73831

Complaint Review: Friedmons Jewerly

Friedman Jewlers ripoff DID NOT HONOR THEIR GAURANTEE ON MY 3/4 SOLITIRE DIAMOND THE DIAMOND CRACKED AND IS GOING TO COST ME $1800 TO REPLACE THE DIAMOND-THE DIAMOND ORIGANIL Laurens Sc laurens sc

  • Reported By:
    Mountville South Carolina
  • Submitted:
    Wed, December 03, 2003
  • Updated:
    Mon, November 22, 2004

my fiance' purchased the ring in 1999 -the ring cost $899. i notice a crack in it about a month ago. i took the ring to friedman's it is in their computer when the diamond was purchased but they said they were unable to do anything to repair the ring.

we have always bought our jewerly with these people but never again. they do not stand behind their gaurantes!the ring really meant alot to me and i feel like they are respondible. any help would greatly be appreciated.

thank you



Sheryll
Mountville, South Carolina
U.S.A.

2 Updates & Rebuttals


Crystal

Greensboro,
North Carolina,
U.S.A.

Quality of ring

#3Consumer Comment

Mon, November 22, 2004

Some diamonds have cracks in them when they are made.. unless it is 100 percent perfect they can have cracks in them.. it all depends on the quality of it.. not all diamonds are perfect.. i have a diamond ring that i got that cost 500 dollars and it has a small crack in it but u can only see it if u are examing the ring close up or under a microscope.. check the apprasial on the ring. it will tell u the quality on the ring..


Brie

Melbourne,
Florida,
U.S.A.

It isn't their fault.. long enough ..be held ..properly..hardest gem!

#3Consumer Comment

Wed, July 14, 2004

I'm not sure I understand how it is the store's fault that you cracked your diamond after three plus years. You've obviously had it long enough to have noticed if it was like that when you bought it. The store cannot be held responsible if you choose not to protect your investment and treat it properly. It amazes me how people mistreat jewelry and then try to blame the jeweler. A diamond is the hardest gem, to crack it you really have to try hard. So again, why are they responsible for your lack of responsibility?

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