Frigidaire Electrolux? Customer no service Nationwide
Purchased Frigidaire large refridge in year 2012. Ran it until year July 2016 whereupon it blew freon and stopped making ice and comfort refridge temps. Called 800number and on their recording selected repairman help. One mechanic given locally. Called that mech who came out and confirmed my diagnosis, blown refer,freon escape.
He charged me 85.00 and advised that they cannot touch a blown freon condition. Furthermore,he doesn't honor warrantee programs,strickly cash or check. What?! I got this mech thru frigidaire corp. Oh well, I don't have warranty program anymore (expired). I wrote email to customer service. They instructed me to call in mechanic and to have a good day. I wrote back that I tried mech that was given to me thru the 800 number and the rest is now history.
Customer no service could really care less. Have a good day they said. No back up care from them I guess. It taught me to not buy into frigidaire again, ever, and I bet even my communications never made it to the CEO in charge of customer service. If they won't stand behind their products and give good sound advice and a caring attitude, I'd never would of considered purchasing what I thought might be a good product that would last longer than 4 years..wouldn't you?