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  • Report:  #1310514

Complaint Review: Frigidaire

Frigidaire Electrolux Electrolux/ Frigidair Duped my family on a Extended Warranty Charlotte North Carolina

  • Reported By:
    Gary — Bel Air Maryland U.S.A.
  • Submitted:
    Thu, June 09, 2016
  • Updated:
    Thu, June 09, 2016

Case Description: Warranty on my dishwasher and refrigerator I had nothing but problems from the start on my dishwasher and refrigerator. The Frigidaire Gallery series appliances that I got a set including range and microwave as well. However, the refrigerator and the dishwasher had multiple service calls, and upon my last visit the employee who serviced stated that if he had to come back that one visit would cost as much as the warranty paid for one time. So I contacted Frigidaire and paid over the phone for a warranty. Well low and behold I have another issue and go figure. But the worst of it was to find out they said I only purchased a warranty for the refrigerator, which is severely incorrect. I was told while purchasing it that it was for two. This needed to be fixed as I need a warranty for the junk I have in my home. Sad to say when I paid over 4000 dollars for junk. I would of not thought twice in wanting a warranty, I guess a fast one was pulled on me and that is why I am here. I have sent a BBB complaint which was closed as satisfied, I havent been satisfied since I bought this junk, beware they will not help you.

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