Frigidaire No customer service regarding MAJOR Rusting issue with electric cook top less than 1 yr Martinez Georgia
Major rust issue with our electric cook top in less than 3 months. Contacted local appliance store where purchased- Service person from Frigidare came to the house and told us that it was something we were using to clean the cook top. We have a 25 yr old stainless steel sink that is cleaned with the same product and no rust. So needless to say-I do try to tell everyone not to purchase from Frigidare.
D. childers
siloam springs, Arkansas
U.S.A.
1 Updates & Rebuttals
Chris Polk
Augusta,Georgia,
U.S.A.
Chris Polk
#2UPDATE Employee
Wed, September 17, 2008
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.ripoffreport.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.
Sincerely,
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com