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Frigidaire The Refrigerator that doesn't Pittsburgh Pennsylvania
We bought a Frigidaire refrigerator in August; the compressor repeatedly fails to start and the temperature routinely fluctuates ten degrees or more in the refrigerator compartment.
The gasket around the freezer has never fit; the warranty service man came out, told us he didn't have the part and would order it and come out to install it. We never heard from him again.
We called a second warranty service man since the first service company doesn't seem to be around anymore. He came out and told us that the refrigerator fluctuating from 35 to 50 degrees was the "normal" temperature and was not a problem. The fact that the gasket in the freezer compartment doesn't fit and leaks air and frosts the top of the compartment is not an issue, according to him because "the gasket isn't worn out."
Bottom line: buy (((competitor's name redacted))).
Longearsfan
Newark, California
U.S.A.
Click here to read other Rip Off Reports on Frigidaire Electrolux
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name
1 Updates & Rebuttals
Chris Polk
Augusta,Georgia,
U.S.A.
Chris Polk
#2UPDATE Employee
Tue, April 21, 2009
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.ripoffreport.com I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.
Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com