From You Flowers Failure to deliver followed by "fake" credit refund Nationwide
I ordered a $32 flower arrangment for my wife for delivery on Mother's Day. It was $58 by the time they got done with extra charges.
Then they didn't deliver on Mother's Day. A dry, wilted, sparse and thin flower arrangment was left at our garage door the next day. They didn't even get it to the right door, (the front door of course)...too lazy to walk the 20 steps from the driveway I guess.
When I complained, they offered to issue a refund of the same day delivery charge and a 20% refund. I agreed. What they sent was an email with a $12.99 credit to use on their website only. Nothing was credited back to my debit card.
These folks are not only deceiptful and underhanded, their product is as lousy as their business practices. I intend to make sure every one of my friends, family, acquaintances and social media followers know what they've done.
1 Updates & Rebuttals
FromYouFlowers doing the right thing
#2Author of original report
Sat, May 23, 2015
In follow up - after another complaint - from you flowers has said they're going to refund the entire purchase amount. We'll see what happens.