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  • Report:  #1410558

Complaint Review: FRONTIER AIRLINES

FRONTIER AIRLINES MY TICKET WAS NOT CANCELED LIKE I ASKED WITHIN THE 24 HOURS TIMEFRAME. New Jersey

  • Reported By:
    KIMAWANDA — East Orange New Jersey United States
  • Submitted:
    Mon, November 06, 2017
  • Updated:
    Mon, November 06, 2017

I BOUGHT A TICKET FROM FRONTIER AIRLINES AND BEFORE I HIT THE SUBMIT BUTTON. IT STATED THERE IS FREE CANCELLATION WITHIN 24 HOURS. EVERYTHING WAS CONFIRMED AT 624 ON NOV 5 2017. I CALLED BACK ON NOV 6 AT 608 WANTED TO CANCEL. I WAS WITHIN THE 24 HOUR TIMEFRAME. CUSTOMER SERVICE TOLD ME I HAD TO CALL BY 545. ON THE WEBSITE I DID NOT SEE WHAT TIME I HAD TO CALL. WITHIN 24 HOURS MEANS I CAN CALL ANYTIME WITHIN THAT TIMEFRAME. 

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