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  • Report:  #161874

Complaint Review: Frontier Airlines

Frontier Airlines Ticket Ripoff After Hurricane Wilma No Ticket Refunds Provided for Cancun Trips Denver Colorado

  • Reported By:
    overland park Kansas
  • Submitted:
    Mon, October 24, 2005
  • Updated:
    Wed, May 17, 2006

Although I feel terrible about the devastation all the hurricanes have caused recently, I believe Frontier Airlines is ripping off consumers by not refunding ticket payments.

See their website at:

http://frontierairlines.com/WilmaCUN.asp

They will exchange your tickets, but what good is a later flight to a devastated area?

This company cannot provide the flight service people paid them to provide due to bad weather, but they will not give them their money back. They need to refund paid tickets; And not scam customers!

Paul
overland park, Kansas
U.S.A.

7 Updates & Rebuttals


Paul

Overland Park,
Kansas,
U.S.A.

Case Resolved

#8Consumer Suggestion

Tue, May 16, 2006

As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent.

I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico.

Hurricane season lasts 6 months, and I am to cheap to by travel insurance also.

Thanks for everyone's comments though

-Paul


Paul

Overland Park,
Kansas,
U.S.A.

Case Resolved

#8Consumer Suggestion

Tue, May 16, 2006

As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent.

I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico.

Hurricane season lasts 6 months, and I am to cheap to by travel insurance also.

Thanks for everyone's comments though

-Paul


Paul

Overland Park,
Kansas,
U.S.A.

Case Resolved

#8Consumer Suggestion

Tue, May 16, 2006

As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent.

I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico.

Hurricane season lasts 6 months, and I am to cheap to by travel insurance also.

Thanks for everyone's comments though

-Paul


Paul

Overland Park,
Kansas,
U.S.A.

Case Resolved

#8Consumer Suggestion

Tue, May 16, 2006

As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent.

I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico.

Hurricane season lasts 6 months, and I am to cheap to by travel insurance also.

Thanks for everyone's comments though

-Paul


Doug

Houston,
Texas,
U.S.A.

Why should the airlines have to pay?

#8Consumer Suggestion

Tue, May 16, 2006

They are no more responsible for the weather than you are. I suppose you think FEMA should pay you? Seems everyone thinks someone else should pay for things out of EVERYONE'S control. Maybe it's your fault because you booked a flight during hurricane season.


Ginger

LaBelle,
Florida,
U.S.A.

Check with your credit card co

#8Consumer Suggestion

Mon, May 15, 2006

Check with your credit card company about natural disasters. They may be able to help you.


Craig

Kansas City,
Missouri,
U.S.A.

Frontier and Other Airlines Even Charge Ticket Change Fees After Hurricanes

#8Consumer Comment

Wed, October 26, 2005

This is complete scam. Look closely at this website for Frontier and other airlines' Hurricane policies.

Why should a ticket buyer, due to no fault of their own have to pay to have the airlines change their tickets after a hurricane.

It is bad enough that they will not refund your money, it is an outrageous riproff that they insist you pay more to change the flights they can no longer honor due to hurricanes.

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