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  • Report:  #723965

Complaint Review: Frontier

Frontier Listed a bundle price on my account as 69.98 and in green says tv, internet and pone inc but my bill is always 115.00 before taxes Internet

  • Reported By:
    Cookit01 — Franklinton North Carolina United States of America
  • Submitted:
    Sat, April 30, 2011
  • Updated:
    Sat, April 30, 2011

I have tried for a while to get my bill straightened out with Frontier. I originally signed up with verizon for services and the company was bought out by frontier. When I would go to change my bundle it would say that I had the triple play for 69.98 amonth plus taxes. It also said phone internet and direct tv were part of the bundle. Yet every bill I get is for 115.00 plus taxes for a total of 133.00. All I get is double talk from them concerning the bill discrepancy.  They try to tell me direct tv is separate but that I get a $9.00 discount that makes it 60.99 for direct tv. Direct TV told me they were charging me 59.00 and some change so frontier wasnt even giving me a discount at all on the tv part of the bundle. I have no choice with my telephone service where Ilive; it is th eonly one offered and cell phones don't get reliable enough connection  where Ilive so I have to keep the telephone service but I am really bothered that they have such slimy business practices.

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