Frontier Pharmacies - frontierpharmacies.com charged my credit card and never sent product. BEWARE OF THIS BOGUS "PHARMACY" RIPOFF'!! Weston Florida
Placed order with what appeared to be a legit pharmacy on 4-15. Never heard from them or received the product. Have emailed them many, many times, but never received a reply. Anytime you call their "customer service #", you get the same recording.
My credit card has been charged, which I will be having removed on Monday. At this point, I'm also assuming their mailing address is bogus. If Frontier Pharmacy is a legitimate pharmacy, why won't they return emails or answer their phones?
Suzanne
Canton, Ohio
U.S.A.
4 Updates & Rebuttals
Denise
Weston,Florida,
U.S.A.
Response Frontier Pharmacies
#5UPDATE Employee
Tue, May 16, 2006
Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.
There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.
The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.
As for customer service, hours of operation are Monday thru Friday 8am - 10pm and on Saturday and Sunday 10am - 4pm. This is Eastern Standard Time. The email address for questions or concerns is info@frontierpharmacies.com. There is a full time employee that responds to all emails.
As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade.
Denise
Weston,Florida,
U.S.A.
Response Frontier Pharmacies
#5UPDATE Employee
Tue, May 16, 2006
Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.
There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.
The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.
As for customer service, hours of operation are Monday thru Friday 8am - 10pm and on Saturday and Sunday 10am - 4pm. This is Eastern Standard Time. The email address for questions or concerns is info@frontierpharmacies.com. There is a full time employee that responds to all emails.
As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade.
Denise
Weston,Florida,
U.S.A.
Response Frontier Pharmacies
#5UPDATE Employee
Tue, May 16, 2006
Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.
There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.
The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.
As for customer service, hours of operation are Monday thru Friday 8am - 10pm and on Saturday and Sunday 10am - 4pm. This is Eastern Standard Time. The email address for questions or concerns is info@frontierpharmacies.com. There is a full time employee that responds to all emails.
As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade.
Denise
Weston,Florida,
U.S.A.
Response Frontier Pharmacies
#5UPDATE Employee
Tue, May 16, 2006
Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out.
There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low.
The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com.
As for customer service, hours of operation are Monday thru Friday 8am - 10pm and on Saturday and Sunday 10am - 4pm. This is Eastern Standard Time. The email address for questions or concerns is info@frontierpharmacies.com. There is a full time employee that responds to all emails.
As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade.