Complaint Review: Frontier Pharmacy

I placed an order and never received my order from frontierpharmacies.com. I was charged a monthly $19.95 fee for 3 months before I realized what was happening. I had cancelled my order so I never should have be charged a processing fee at all!!

I went back to the web site to see if there was a clause that I missed stating that you would automatically be enrolled in some program. There is nothing listed on the web site. I had called numerous times, to no avail, to reach someone. Finally after two weeks I did speak to a Johnny Walker (don't laugh...it didn't register at first) who said that I would receive a credit back in 7-10 days. That was almost two months ago. As you can guess, I have not been able to reach them since. I even sent an e-mail to customer support, but as of yet I have not received a reply.

Darlene
Bloomingdale, Georgia
U.S.A.