Frontierpharmacies.com Ripped off by frontier pharmacies they charged me a processing fee-were supposed to set up a dr exam and prescribe meds Nothing-they do not answer email Internet
I found Frontier Pharmacies on a web search. I have been having extreme pain in the lower back and do not have a regular family physicain at the present. Have been to the emergency room several times and they can verify I am having back trouble, and they have prescribed pain meds for me, but I do not have the funds to keep going back to the er. this sounded like a good alternative until I could find a regualr doc. I filled out the questionare, and they charged me a $20 processing fee.
They were supposed to get back in touch with me so I could have the er fill out the patient report or arrange for an in-home doctor visit so they could prescribe the meds. They took my $20, and I have not been able to get ahold of them since. When I email them, I get a reply--but the email says nothing. It is totally blank. I let them know if I was not refunded my money, I would be reporting them, to no avail. There are too many companies out there ripping people off and we need to put a stop to it. I will do anything I can to be of help.
Tammy
bridgeport, West Virginia
U.S.A.
1 Updates & Rebuttals
Paul
Weston,Florida,
U.S.A.
FrontierPharmacies.com you are charged an order processing fee of $19.95
#2UPDATE Employee
Wed, April 13, 2005
When placing an order for medication through FrontierPharmacies.com you are charged an order processing fee of $19.95 which is non-refundable, you are also enrolled in a membership to directrxdiscount.com and in order to submit an order for medication you have to agree to both the processing fee and membership. All of this is explained on the website as well as via email, the membership charges begin 1 month after the order for medication is placed, so in that one month you have time to check out the membership website to see if it fits your needs and if it doesn't you can cancel your membership through the membership website or by contacting customer service via telephone.
Tammy we apologize your emails were not answered, but why didn't you pick up the phone and contact customer service. All of your questions could have been answered over the phone; they would have been more than happy to provide the phone number for In-House-Doctors.
As far as the order for medication, the reason we ask for your Primary Care Physician's name and contact information is because all medication dispensed by the pharmacy must be authorized by the customer's Primary Care Physician. FrontierPharmacies.com and its affiliates do not have online doctors or questionnaire's to obtain prescription medication, that practice is deemed illegal by the FDA and DEA. We contact the customer's doctor with a prescription request and that doctor needs to sign off on that request before the medication can be shipped.
We encourage anyone who places an order and feels they have been wrongly charged to please contact FrontierPharmacies.com customer service number at 866-385-5090 or G&G Services at 866-384-0667 Monday-Friday 9am to 4pm EST.