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  • Report:  #1114061

Complaint Review: Frontline Auto Centre

Frontline Auto Centre Took My Deposit Money and Nasty Owner Type Bothell Washington

  • Reported By:
    Vince — Lake Stevens Washington
  • Submitted:
    Thu, January 09, 2014
  • Updated:
    Mon, June 27, 2016
  • Frontline Auto Centre
    8826 NE Bothell, WA 98011
    Bothell, Select State/Province
    USA
  • Phone:
    425-280-5002
  • Category:

Mike the owner took my deposit and refuses to give all my money back. I did not buy the car or sign anything and yet he will not give me my money back..

Don't deal with this car lot: Frontline Auto Centre in Bothell, WA

-Vince

1 Updates & Rebuttals


Frontline Auto Brokers

Bothell,
Washington,
USA

Tried to Reason With Customer...

#2REBUTTAL Owner of company

Sun, June 26, 2016

This "Report" was written some time ago however i remeber the the customer and transaction very clearly. The gentlemen purchased a vehicle with signed documentation and all, However the agreement (written on his and our receipt) was that he would leave a non refundable down payment and pay the balance for the vehicle on a specified day within that week. We proceeded with this agreement and made the deal. However the customer got buyers remorse a couple of days later and came in requesting down payment refund and to unwind the car deal. We explained our position and feeling regarding this request but he insisted for us to rescind the car deal and refund his $400.00 Respectfully we disagreed although we rescinded the deal and refunded $200.00 of the initial $400.00 (NON REFUNDABLE DOWN PAYMENT) Customer didnt feel like this was fair and unfortunatley we were unable to please him despite our efforts. Thank you for reading.  

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