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  • Report:  #1487586

Complaint Review: Frontpoint Security

Frontpoint Security Fraud attempt on credit card/billing errors Vienna Virginia

  • Reported By:
    Darryl — Riverton United States
  • Submitted:
    Mon, November 11, 2019
  • Updated:
    Mon, November 11, 2019

On 12/03/18 Frontpoint charged me for (3) three monthly monitoring charges, instead of (1) one.

On 08/19/19 Frontpoint attempted to frauduently charge my credit card, for an unauthorized and non requested, early termination fee.

On 11/04/19 Frontpoint charged my checking account without my authorization, for a monthly monitoring fee, on a cancelled contract. I have numerous emails to confirm that ALL of the requirements from Frontpoint were met by me, in a timely manner, to cancel my monthly monitoring contract with them.

I had no option except to spend my own money, to put a stop payment order of protection, on my banking information, to prevent Frontpoint from stealing any further funds from my account. I even received an additional text from Frontpoint on 11/07/19, asking for another additional unauthorized payment, for this same cancelled contract!!

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