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  • Report:  #1207608

Complaint Review: Fry's Electronics

Fry's Electronics Bait and Switch Advertising Houston Texas

  • Reported By:
    DJG — Phoenix Arizona
  • Submitted:
    Sun, February 08, 2015
  • Updated:
    Sun, February 08, 2015

 Fry's Electronics runs Ads in the Newspaper and Online for great deals on Computers and Electronics, too good to be true and they are. After going to Fry's to get one of their "Daily Deals" I found out that all the "deals" were in opened boxes like they were used , or had been returned or something and if I am  paying several hundred dollars for a laptop computer I want it brand new in an unopened box. It looks like they were just trying to liquidate a bunch of  stuff that had been used and returned , or floor models and such , some had scratches on them like one of these "Rent To Own Places" have for sale when their stuff is returned. Fry's has a return ploicy of up to   60 days, so a person could have had this laptop for 60 days and returned it  used and beat up. I told them I wanted New in Box, thats when they called the another Store and they said they had a couple in unopened Boxes. After getting to that Store across Town, the Salesman in the Computer Department went and got one from the back in an unopened box and I said I would take it. He then said he was "required" to carry it up front to the register and he would meet me there. He took his time and finally gave the clerk the Computer and as I was  checking out I noticed this one was not the one he showed me  in the Computer Department, it was in an Opened Box with one side of the corner crushed like it had been on a pallet with something sitting on top of it, he had switched the laptop Computer to a returned, used one and tried to con me  into taking it out without  realizing it as they were very busy upfront at the registers. I walked out and bought a new one on sale down the street.  

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