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  • Report:  #1193100

Complaint Review: Fry's Electronics

Fry's Electronics Bait and switch on Zmodo security system Memphis, Tennessee

  • Reported By:
    Herbert — Hitchcock Texas
  • Submitted:
    Thu, December 04, 2014
  • Updated:
    Thu, December 04, 2014

On 12/2/14 I ordered a Zmodo ZM-BBY4-1T 8 channel 960H digital video recorder with 4 x 700 tvl cameras and Pre-installed 1 TB hard drive from Frys online. Today 12/4/14 I received the security system by UPS. I opened the box and to my surprise the camera were only 600 tvl lines. I already had 6oo tvl cameras and wanted to upgrade. What a let down. I called  Frys.com and had to wait 23 minutes before speaking to a live person. I was told they did not have any of the 700 tvl cameras to replace for the right product, They said I could send the product back fot a refund. This was a BAIT and SWITCH from the get go.

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