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  • Report:  #955067

Complaint Review: Fry's Electronics

Fry's Electronics Claim to beat Internet pricing but when presented with hard-copy Amazon Internet pricing, Fry's wouldn't match it. Internet

  • Reported By:
    Robert Ritz. — Phoenix Arizona USA
  • Submitted:
    Mon, October 15, 2012
  • Updated:
    Mon, October 15, 2012
  • Fry's Electronics
    Internet
    United States of America
  • Phone:
  • Category:

Went to Fry's to buy 3 Video Surveillance cameras.  Price was $137 each.  Fry's has a policy that they will match Internet pricing.  When I presented a hardcopy quote from Amazon for the exact same product priced at $126 each, they refused to match the lower pricing.  When I asked why, they said Amazon is not an "authorized" Internet source.  The key word here is "authorized".  When I asked for a list of "authorized" Internet sources they refused to provide it.  I asked to see the store manager then waited a half hour before being able to meet with him.  The store Manager also refused to honor the Amazon quote.  Not sure how they get away with this but I'm filing this report to warn others of how Fry's enforces their (shady) policy.  I won't be going back to Fry's anymore.  I prefer to give my business to honorable people not sneaky, dishonest people.

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