Complaint Review: Fry's & Western Digital

Fry's advertises a 160 gig Western Digital Drive with a total $100 rebate ($70 & $30). Both rebates are to be mailed to rebateshq.com (only difference is the dept # that has to be mailed to). I mailed to both departments putting the original UPC symbol in the $70 rebate and a copy of the UPC in the $30 rebate (how else could I send "two" UPC symbols for two rebates when there is only one product involved with one UPC on the box.

Received my $70 rebate, but as for the $30 one, the reply I got to my emails were, "We can't locate your submission in our system" and "We can't accept a new submission for the rebate since it has already expired". Which is a load of crock since I submitted both rebates the same day. Took them forever to respond, of course the rebate would have expired already.

Be warned about those double rebate submissions. Chances are one will not arrive or they'll just make up an excuse to not pay it knowing full well you only have "one" original UPC symbol which needs to be mailed to two difference addresses (basically impossible).

Robert
Los Angeles, California
U.S.A.