Fulfillment Colon Cure Davie Florida
I just finished reading a report previously posted regarding the same company and the same product. I also ordered a trial size on the net of a promegranate porductand ended up with green tea in addition to the Colon Cure. I managd to stop further shipments of the tea and promegranate, but evidently the Colon Cure comes from somewhere else. To my annoyance I received an additional bottlle of the Colon stuff in the mail because I didn't cancel it in a timely manner according to the company.
I have tried in vain to reach them at the indicated phone number 1-877-350-8480 and either reach a message directing me to call at a different time or I get a bunch of static.
This product is absurdley expensive and they feel free to charge my credit card. I honestly don't know how they can state I authorized this and I absolutely want it to stop.
So far I have been unsuccessful in reaching the company it feels like they are doing everything they can to prevent me from stopping their dishonest ways.
Stella
Bakersfield, California
U.S.A.
1 Updates & Rebuttals
Customer Support
Orem,Utah,
U.S.A.
Support
#2UPDATE Employee
Tue, October 28, 2008
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.
We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.
We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.