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  • Report:  #1313525

Complaint Review: Full Sail University

Full Sail University doesn't seem to care about timely action on students requests. Woe betides you if you complain about them! Winter Park FL Internet

  • Reported By:
    tellulater — Alabama USA
  • Submitted:
    Sat, June 25, 2016
  • Updated:
    Sun, June 26, 2016

I enrolled in Full Sail, and had trouble from the very first getting things done. While I finally got into my class, from which I was promptly dis-enrolled for complaining about the timeliness of their mailings and other paperwork, I wanted to share with people that I don't believe this is a school that is organized very well. What is really worrying, is that you have to go through the main switchboard to speak to anyone.  I've been to an online school before, and their blackboard and web pages typically have numbers to call, or email links for every dept.  

Full Sail was this quirky place, where you have to really get your stuff together and call them and bug them to do their work.  At other schools, when they had a deadline for them to review and contact me, they always did:  not so at Full Sail.  I considered that my complaints had garnered some ire from the employees, and they might have RETALIATED by deliberately slowing down my enrollment.  Some people will act that way:  nice to your face, and just knifing you in the back.  Or in this case, slowing things down enough that I saw something was going on.  And who did that hurt?  Who didn't get any money?  Full Sail University!!!!  

As a grad student, you live or die by whether your school and your professors like you and your work.  And this fact is even doubly so at an arts school because the media and arts world are so gossipy.  It's entirely possible to have a reputation that you take from your school to the work force.  And despite my use of humor to try to calm a bad situation, it really just made people angry.  But I only wanted them to do their job.  Which was to enroll me in a timely fashion, and get my launchbox out.  They made me wait until the very last day to get my paperwork done.  I had every piece of paper they wanted in two weeks earlier.  That lateness was NOT my fault. My take is they're bad news.

 

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