Complaint Review: Fullfillment

First, I have noticed there are NUMEROUS complaints about this company. Something should be done to stop them, as they continue to rip off consumers at an alarming rate.

They operate by offering a sample product, which is supposed to help lose weight; a national problem. Once they have your credit card or bank information, they continue to send this bogus product which does absolutely NOTHING. Then, every month they send another bottle of the product, and charge your credit card or bank $89.31. I've tried to send the product back, but they don't accept 'return to sender.' Not only that, but the phone number (801-208-7485) can not be reached, as it is ALWAYS busy.

The only way I was able to stop them was by filing a complaint to my credit card company, and have them issue me a NEW credit card number. This doesn't sound like too much of a problem, until you realize that now ALL the companies I deal with must be contacted to give them my NEW number. Consumers, beware. I pray someone is able to stop this unscrupulous company.

Judy
Amesbury, Massachusetts
U.S.A.