FUN FAMILY REWARDS - Stonebridge Benefit Services - JC PENNY SB Fun Family Rewards Charged my credit card account 9.95 each month Internet
I looked through my credit card statement and there was a charge for 9.95 for SB fun family rewards for 10/27. I called my credit card company and they tried to contact the company but the wait time is very long (what I experienced). This is a ploy to not be able to contact them.
My credit card company found that they had already charged me 9.95 for 11/09 also. How can JC Penny just charge our credit card without our approval?
I called the 1-888 number to the rewards place and they give a numbered choice to cancel your "membership". It went through and now let's see if I get a "refund".
Jo Ann
Santa Fe, NM
1 Updates & Rebuttals
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#2UPDATE Employee
Tue, December 01, 2009
At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.