FurnitureUSA Rip-off and scam artists took money but didn't deliver the furniture! Clemmons North Carolina
I ordered furniture from FurnitureUSA.com on 3/17/04, at which time I put a 25% deposit down ($1,365.00). I was told it would take 8 to 12 weeks to receive my furniture. I placed the order by calling the company.
During the first two months, I received bi-weekly e-mail updates that basically stated they didn't have a ship date yet. At the end of May, a gal in customer service told me the orders were so backed up that it could take another 6 months to receive the furniture! I didn't receive any updates in June or July, and when I tried to get an update in August, I couldn't reach anybody at the company!! I would ALWAYS get put into a voice-mail, even if I indicated I wanted to place a new order. I left several voice-mails and sent several e-mails to various e-mail addresses at the company, and I received NO RESPONSE WHATSOEVER!
Since many credit cards won't do anything about disputes after 60 days, this company is running a gold-mine scam by telling customers the EARLIEST they could receive their furniture is after 60 days! They make me sick and I have a terrible feeling that they've ripped off many people!
Robin
Lakeville, Minnesota
U.S.A.
4 Updates & Rebuttals
Debbie
Michigan City,Indiana,
U.S.A.
Where Our Money Went
#5Consumer Comment
Sun, August 22, 2004
Michelle - Fantastic job on seeing what Dean Warren got with our money! Could you please see if John Dudley also had many "purchases".
Michelle
Pineville,North Carolina,
U.S.A.
Privacy Notice
#5Consumer Comment
Sat, August 21, 2004
For everyone filing complaints, go to the web site [DELETED] and print the privacy statement. After reading it, it will be crystal clear that Furniture USA violated our privacy rights as consumers. This will be a great document to include with your case.
[Send the document to f.torelli@ripoffreport.com and we will review the document for posting]
Michelle
Pineville,North Carolina,
U.S.A.
Another active site
#5Consumer Comment
Sat, August 21, 2004
Found this site and wondered if the web administrator is keeping it current. Looks like one you can build yourself adn pay to keep on line for about $10 a month. I sent an e-mail on one of the links and it did not come back. Somewhere, someone is still at least receiving e-mails for Furniture USA.
Debbie
Michigan City,Indiana,
U.S.A.
Call the FBI and Secret Service
#5Consumer Comment
Sat, August 21, 2004
In order to get these B****** we all need to let everyone know what they were doing -
File report with the Forsyth Co. Sheriff's Dept @ 336-727-2112.
Write the Attorney General's office:
Phone 919 716-6400 but you will need to mail in your form/report that can be obtained online.
Address:
Consumer Protection
Attorney General's Office
9001 Mail Service Center
Raleigh, NC 27699-9001
Fax: 919-716-6050
Attn: Attorney General Roy Cooper
ALSO: and this is a must! Call the FBI in Greensboro @ 336-855-7770 and the Secret Service @ 336-547-4180. It's about time people banded together and made criminal accountable for their actions!!!!!!!!