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Future Buildings TRUSTED Business REVIEW: Future Buildings clients rave about their new metal garage kit! Satisfaction rates are consistently the highest in the industry. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program benefiting consumers, ensuring complete satisfaction & confidence when doing business.
We bought a building from Future Buildings under a lot of duress. They used extreme pressurized sales tactics that made us feel if we didn't commit right away we would lose out on an amazing one time deal. There was never any mention at that time about losing our deposit in full if we were to cancel. Our deposit was approximately 25% of the purchase price. We were unable to get a building permit and therefore could not use the building. When we explained this to Future Buildings they first told us that we could pick any building of similar size or smaller for the same price! in other words it didn't matter what building we took. I explained that without a permit we would never be able to erect a building at anytime. He then told us that we would not get any of our deposit back but they would give us two years to use it on another of their buildings. I explained again that without a permit we would never be able to erect a building at anytime. I told the sales person that under Ontario Law it states that a company cannot keep a deposit that is not proportional to the expenses they incurred from the cancellation of the agreement. Furthermore, that this represents an unjust and illegal "windfall" for the company. The only expense I can see is paperwork and blueprints which our given out to thousands of clients - very minimal expense. If this is not rectified immediately we will be taking them to court.
1 Updates & Rebuttals
Has been resolved.
#2Author of original report
Thu, June 16, 2016
issue has been resolved.