Future Payment Technologies Promised to cut my cost and reimburse charge for other merchant cancellation and did not. Dallas Texas
I was approached by a representative for Future Payment Technology and was told they could offer me a new terminal with the upcoming requirement of the chip processing at no charge for the equipment. He also told me he could save me a substantial amount monthly on our charges, they have not!
Another promise was that they would reimburse us for any cancellation fee from our current processing merchant, they have not!
They are virtually impossible to contact and their website to get information from is horrible.
I would not recommend them to anyone and hopefully will be through with them as soon as possible (that is if I can get in touch with anyone).
1 Updates & Rebuttals
Director at Future Payment Technologies
Alabama,USA
Thank You for Expressing Your Concerns; I'd Personally Like to Help Resolve
#2UPDATE Employee
Wed, June 10, 2015
Thank You for bringing this to our attention. I'm the Director of Account Management, Brian, and I would like to personally assist You in resolving your concerns. We apologize for the inconvenience and value your business and feedback.
Please feel free to contact me directly at 877.900.1925 x 5203 or via email at bberkenbile@futurepaytech.com. I look forward to talking with You and resolving any issues.