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  • Report:  #427617

Complaint Review: FWM LAB

FWM LAB ORDERED THE COLON CLEANSE AND ACIA BERRY FOR THE 3.95 POSTAGE AND HANDLING AND HAVE BEEN CHARGED TO DATE 87.13 FIVE TIMES-----4 ON MY CREDIT CARD AND ONE ANOTHER CARD WHICH I PAID FOR ONE AT 87.13 NORTH MIAMI BEACH Florida

  • Reported By:
    GRAND CANE Louisiana
  • Submitted:
    Mon, February 23, 2009
  • Updated:
    Tue, February 24, 2009

ACAI BERRY AND COLON CLEANSE IS A RIP OFF---THEY HAVE A GOOD PRODUCT BUT THEY ARE OUT OF THEIR MIND BILLING PEOPLE- I ORDERED 1 BOTTLE OF EACH AT THE 3.95 SHIPPING AND HANDLING.

SO FAR I HAVE BEEN CHARGED THE 3.95 PLUS FIVE CHARGES OF 87.13 WHICH I AM HAVING TO MAKE PHONE CALLLS---TAKING TIME I DON'T HAVE AND HAVE NOT BEEN CREDITED YET------THIS IS RIDICULOUS----NOW I CANNOT FIND THE ADDRESS TO SEND ANOTHER BOTTLE BACK, BECAUSE I DON'T HAVE THE ORIGINAL ENVELOPE IT WAS MAILED TO ME IN----THE PHONE NUMBER DOESN'T ANSWER------I GET PUT ON HOLD-------

Lynda
GRAND CANE, Louisiana
U.S.A.

1 Updates & Rebuttals


Elliot Grant

Woodmere,
Ohio,
U.S.A.

I suggest that you call this no. right away

#2Consumer Suggestion

Tue, February 24, 2009

I think you were not able to cancel your order after the 14-day trial period that is why they charged your account five times. Anyway, to help you fix your problem, call 866-949-0138 and asked the representative if you could return the product and get a refund. In my case, I received my money back after a week.

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