Print the value of index0
  • Report:  #542837

Complaint Review: FWM LABORATORIES

FWM LABORATORIES Acai berry Life Clease Acai Berry Free Trial Life Cleanse Free Trial Hollywood, Florida

  • Reported By:
    aubz1143 — United States of America
  • Submitted:
    Mon, December 21, 2009
  • Updated:
    Wed, January 27, 2010

I ordered from this company in early November. They offered a free trial for Acai Berry and Life Cleanse. It was suposed to be a risk free trial for a life changing pill to put you back to high school weight. Praying off of the insecurities of young women and hiding terms and conditions. I never worried when they charged me 99 cents for each of the bottles to ship. However on November 14th they charged me 87.13 for the Acai berry and another 67 for the life cleanse. I called immediately and requested that I be refunded. I had only taken a few pills and offered to ship them back. At that time the man I spoke with informed me that if I paid to ship them I would have a full refund within 7 days of receiving the products back. I shipped the pills and paid to be informed when they arrived. They arrived 3 or 4 days later. I then waited a full 7 days. I spoke to a woman who then said, at the 7 days the money was refunded to my account, but not my bank account. It was my account with them. She also informed me that it would take a full 3 to 4 weeks for the money to be refunded to my bank account. It has been almost the full 4 weeks and I am afraid that I will never see this money again. I would have kept the pills had I known that I would not get this money back. I am very displeased and feel this company is praying on insecure young women and putting them in even harder situations. I will keep this updated if I ever receive my money.

1 Updates & Rebuttals


Ex-LB Staff

Lequeitio,
Internet,
Spain

Scam!!

#2UPDATE EX-employee responds

Tue, January 26, 2010

I am an ex Local Billing Limited employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites like www. Vitality-clean.com with these fake diet products (colon cleanser, acai berry, resveratrol),  and fake cosmetics products (dazzle white, face factor, etc.) .  They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies LB stats for LB).

The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80 /bottle), which in any retail place cost less than 6 US$ per bottle.This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business contactcenter, legal-, is running more than 2.000 Porn Sites see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to find them through the information that appears on the site registration of www.acaiberryexclusive.com.



Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US, Moniker OnLine Services



ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.08082389891



Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:



Impressum:



LB Pegasus Limited



29 Wordsworth Gardens



Dipton



Stanley



Co Durham



DH9 9LG



United Kingdom



+48 222 120 179



LB is for Local Billing.



And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:



Impressum:



Trading Planet LTd.



56 Thorton Close



Pelton



Chester Le Street



Co Durham



DH2 1QH



United Kingdom




Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swainson and his email is chris@phytoscience.co.uk.
Other addresses to find those sca...ers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)



dee@contactcenter.com, clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com



Respond to this Report!