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  • Report:  #416472

Complaint Review: FWM Laboratories

FWM Laboratories Acai Berry Ripoff The free trial offer turned into a triple billing for 1 product and full price for the other Hollywood Florida

  • Reported By:
    Winona Minnesota
  • Submitted:
    Mon, January 26, 2009
  • Updated:
    Tue, January 27, 2009

FMW Labortories market there Acai Berry Products of Detox and Cleanser as free Items for just the cost of shipping $3.95. I was billed 3 times for the detox product and full prices of $87.13 for the cleanse. When I tried to cancel the order and question the charges I found that the toll free number they list is no longer in service. Their website also turns up no access to customer service rep.

Now I'm worried about continuing charges on my credit card for products I no longer want. My credit card company says I have little recourse but to send a certified letter to FMW labortories and then they maybe able to do something to stop further charges. This is the first time I've bought anything over the internet--I know now buyer beware.

Jud
Winona, Minnesota
U.S.A.

3 Updates & Rebuttals


Lonnie Mckinney

Providence,
Rhode Island,
U.S.A.

Stop further charges right now

#4Consumer Suggestion

Tue, January 27, 2009

I suggest that you carefully the terms and conditions of whatever product you're going to buy online. And FWM has another toll free no. which is: 866-949-0138. Try calling this no. so no further charges will be accounted to you. I was able to call off my order after only a week.


Lonnie Mckinney

Providence,
Rhode Island,
U.S.A.

Stop further charges right now

#4Consumer Suggestion

Tue, January 27, 2009

I suggest that you carefully the terms and conditions of whatever product you're going to buy online. And FWM has another toll free no. which is: 866-949-0138. Try calling this no. so no further charges will be accounted to you. I was able to call off my order after only a week.


Lonnie Mckinney

Providence,
Rhode Island,
U.S.A.

Stop further charges right now

#4Consumer Suggestion

Tue, January 27, 2009

I suggest that you carefully the terms and conditions of whatever product you're going to buy online. And FWM has another toll free no. which is: 866-949-0138. Try calling this no. so no further charges will be accounted to you. I was able to call off my order after only a week.

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