FWM Laboratories failed to cancel my order, keeps charging my debit account Hollywood Florida
order product. Missed the 14 day trial. Charge 87.13. Called to cancel, they agreed. Less than 2 weeks later, another charge of 87.13, then less than a month another charge for 40.00 same company, different listing on bank statement.
Called to cancel, they said no record of me calling first time. Told them to cancel. I told them I was pursuing my bank, and the BBB for refunds. I shipped the unused, unopened products back 2/24/09 Return Receipt requested. Waiting for refund now
Anotherfleeced
swansea, Massachusetts
U.S.A.
2 Updates & Rebuttals
Wiley Ferguson
Baltimore,Maryland,
U.S.A.
Do a follow up to get your refund right away
#3Consumer Suggestion
Thu, February 26, 2009
You said that you are already waiting for your refund. Try to follow up your request by calling 866-949-0138. This was the same line I used and I got my money back only after a week. Not bad at all.
Wiley Ferguson
Baltimore,Maryland,
U.S.A.
Do a follow up to get your refund right away
#3Consumer Suggestion
Thu, February 26, 2009
You said that you are already waiting for your refund. Try to follow up your request by calling 866-949-0138. This was the same line I used and I got my money back only after a week. Not bad at all.