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  • Report:  #456160

Complaint Review: FWM Laboratories

FWM Laboratories How Did they get that number?? Hollywood Florida

  • Reported By:
    Deer Island Oregon
  • Submitted:
    Thu, May 28, 2009
  • Updated:
    Thu, May 28, 2009
  • FWM Laboratories
    3007 Greene St
    Hollywood, Florida
    U.S.A.
  • Phone:
    800-244-2575
  • Category:

I used one credit card to order the sample and pay the $1.97 shipping and handling. I was to have a 30 day free trial period, no string attached. Checked a DIFFERENT bank account and found a charge for $87.13 for something I did not even order and have not seen. I do not know how they got the other card number.

Called the number on my bank statement, 800-244-2575 and sat on hold for a minimum of 10 min. each time before the call was ended by them with a recording that said "Thank you for calling, good bye." I called the number at least four more times thinking that I might actually get through, no luck.

I found another number in a report filed here, 866-949-0138, the report said that they got through quickly, no long wait and things were taken care of. When I tried it I recieved the same message as the first number I had tried with the same results.

Will be filing a report with my bank as I did not authorize this charge and as yet have not been able to resolve it with the company.

Sarah
Deer Island, Oregon
U.S.A.

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