Complaint Review: GA Dept of Insurance

The person "A WORD TO THE WISE" who complained about GA Ins. Comm. is exactly correct about their experience with the agency.  Addititonally there is no agency to complain to about the GADOI not protecting the consumer.  If you complain the agency accepts EVERY SINGLE THING the insurance company responds with no matter how many lies they tell about the complaintants situation.  He's right the GADOI has their only interest in supporting the companies not the consumer.

First time I send them an issue was the Allstate rate hike business in 2016.  Hudgens talked so big and bad about promising the consumers he would investigate.  Allstate stated to the open media they would do as they pleased--which is EXACTLY what they did.  I questioned how ALLSTATE could raise rates arbitrarily on some customers while still providing coverage to drivers who did not even have licenses--which for some odd reason I thought was illegal in Ga.   Filed the complaint; GADOI just sent all my proof to Allstate; Allstate responded they had the right to cover whomever they pleased regardless of their DL status and for me to go mind my own business!  GADOI immediately closed the complaint and told me to mind my own business as well! WHAT?  Yep, it was the same sorry examiner Eddie Washington as the article in the RIPOFF REPORT I am commenting about.  And he was just as rude to me as the complainer related he was. (Of course the GA ATTY Gen. office never responded to my complaint about GADOI.)  Allstate finally canceled coverage after I sent all the letters to the news media and they started asking what was up.

Next exposure to GADOI was about a possible false insurance claim (Travelers) and some checks forged with my name on them.  I filed my complaint and supporting docs, which GADOI promptly sent to Travelers.  Of course insur responded with alot of twisted false statements, even admitted they would not clean up all the inaccuracies they have put on my credit/consumer report and would hold up the criminal investigation surrounding the forged checks if I chose to pursure my complaint.  The GADOI immediately took TI statement and CLOSED my complaint without even giving me the opportunity to respond!

So yes there really is a problem with a so-called consumer protection agency being paid by the GA taxpayers who always takes the side of the insurance companies.