Complaint Review: Gadsden Mini Storage

For anyone who is out there looking to find rental space, do not place your trust with Gadsden Mini Storage. I placed my property in their care and removed it because they had rats and roaches within the storage space. These rodents practically destroyed my property and when I would not pay a balance of $160, they wanted to sell a house full of furniture for that same amount. Then, when I removed my property from their facility, they called and threatened me, then they called the police on me and lied about me breaking and entering and for property damage. When I spoke to the manager, she yelled at me after I was trying to be professional. She was like, You cut our lock and I want my money! I explained to her that they never placed a lock on the storage, but she continued to be nasty. Then the witch hung up on me. I called back and she continued to be a witch. I told her that she was very unprofessional and that that is no way to run a business. I tried to work out a payment plan which the witch didn't acknowledge. DO NOT go to Gadsden Mini Storage. They are racist, rude and out-right dirty. They don't even know the meaning of customer service, now that I think about what I owe, I doubt they'll ever get it.

Cherrie
Quincy, Florida
U.S.A.