Complaint Review: Gallagher Bassett

Gallagher Bassett is an evil insurance company and one of its employees, Tammy King, is even worse. This w***e was my claims adjuster and she denied medical treatments wanted by my doctor numerous times.

I was injured working at Trader Joes, a very unsafe place to work. I hurt my left shoulder and neck and have yet to really feel much relief after a surgery six months after the injury because GB continually denied my doctor's requests for an MRI to reveal the problem.

They only acquiesced after an IME, a complete oximoron, suggested the procedures be done.

They would only authorize parts of treatments prescribed by my doctor. He would want 8 weeks of therapy sessions, 3 times per week. They would authorize 4 weeks and only twice a week.

These sessions would run out, and I would have to go through the same thing over and over, having lapses of up to three months sometimes between therapy visits.

They have closed my claim with a phone call to me. No letter, nothing in writing, now they don't even respond. I lost my job and am in mind numbing pain constantly. I am having a hard time getting a new job and not having luck finding a doctor who will treat me know.

This is just the tip of the iceberg. They denied every medication request until I begged and pleaded, using HR from Trader Joes to facilitate. They are a monster who must be stopped. They are simply trying to frustrate people enough that they just go away, remaining injured.

Eric
Tucson, Arizona
U.S.A.