Complaint Review: Gallagher Bassett

My husband died after an accident at work and Gallagher Bassett is supposed to send me a check every week. Sometimes I get it on time but most of the time it is late. I have tried direct deposit but they can't seem to get that right either. Sometimes it would be direct deposited and sometimes it would come in the mail. This check is what me and my daughter pay our bills with and I have tried to explain to Gallagher Bassett that it is like a pay check and I need to get it the same day every week. I don't care which day but I have to know when I can pay my bills.

They are hard to get in touch with, do not return calls when you leave a message and are always act like they are doing what they should be.

I have been very unhappy with Gallagher Bassett's treatment, and would not recommend them for anything.

Charlene
Clinton, Mississippi
U.S.A.