Complaint Review: GALLAGHER BASSETT

On September 5, 2003 Waste Management in Lantana Florida reversed into my car with my 16 year old daughter driving. They were completely at fault, and claimed 100 liability. Their insurance Company has treated me so bad, I wonder how they can get away with destroying my car, and refusing to pay me the amount I paid for the car just months earlier.

Tracie Earl is my adjuster ( I dont think they use their real names) I wish I could post a copy of the letter she wrote..it is almost a joke, obvisouly, literacy is not a job requirement at Gallagher Bassett. Not only do I not have a check for my car they destroyed, but she also made me return the rental car, as a single mom this made it real difficult to get to work and anywhere else I needed to go.

I just got off the phone with her supervisor who claims that I am entitled to a rental and that Tracie advised me...HELLO...why would I have returned it? They are such liars and thieves they belong in a jail cell! I have never had to deal with these kind of people before, what an eye-opener...a bad one.

I sincerely hope that there is someone out there who can make these people act human and start treating the victims with some degree of concern and kindness..I did not see one ounce..and it's not over for me yet, I'm still waiting for a check.

Cheri
LAKE WORTH, Florida
U.S.A.