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  • Report:  #1225068

Complaint Review: Gamefly

Gamefly Cancelled order and then repeatedly my charged acct Internet

  • Reported By:
    itsadamshame — Roswell Georgia USA
  • Submitted:
    Mon, April 27, 2015
  • Updated:
    Tue, April 28, 2015

After openning an account recieved an email stating acct order was cancelled And was billed for the game I called and was told to complete the entire process over I never attempted to complete this process a second time then recieved email stating game was shipped there began the monthly billing was never able to get any support via phone # finally decided to cancel the acct then was billed again for a game that was supposedly purchased that i sent back... HORRIBLE COMPANY..

1 Updates & Rebuttals


GameFlySupport

California,
USA

Please Contact Us for Assistance

#2UPDATE Employee

Tue, April 28, 2015

We're very sorry to hear about your experience.

Please contact us at facebook@gamefly.com with the email address you used to register for GameFly. Once we have that information, we can locate your account in order to assist you with resolving this issue.

We look forward to hearing from you.

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