Gamepal.com Attempted to sell 5 MMORPG accounts, they changed the information and never sent payments. Attempted multiple times over a week to communicate with their non-existant tech support. Internet
On 11OCT11 I sold 5 accounts to gamepal.com and was promised near about 2000 dollars US for them. According to the website, they never change passwords until payment is sent. Paypal still hasn't recieved any payments on 18OCT11. At the beginning I got an email asking for more information:
Hello,
Thank you for your account submission with us. We apologize for the wait and appreciate your patience while we work on your order. We are e-mailing you to provide a quick update on the status of your order. Please note that in order for us to release the payment for your account, we require that you answer the following questions below.Contact Information
Please confirm your primary contact e-mail address in case of emergencies.
Please confirm your full name, address, and phone number.
Please confirm if you are the original owner of this account.Please confirm your birth date.
Please confirm your paypal e-mail address.If you have any additional questions or inquiries, feel free to reply back to this e-mail or visit our FAQ page on our website which contains over 1,000+ commonly asked questions.
Mary Fowler
Submission Support: Agent III
Department: Accounts
www.gamepal.com
I should have known right here that this was a scam, but I needed the money so I continued giving them the information. I replied to this email 3 times, as per their FAQ page, with no replies since then. I was hoping I could get my accounts or my money but it doesn't appear they are going to be helpfull at all.
I would not recommend using this company, their customer service is extremely poor and so far I am convinced that they are a huge scam.
1 Updates & Rebuttals
GP Agent
United States of AmericaEmployee Update: Contacted Multiple Times, Still Waiting
#2UPDATE Employee
Tue, November 08, 2011
Dear Aaron,
Without any real documentation on who you are, we are only assuming you are the one who sold 5 EverQuest Accounts that are "Pending" a reply back from you.
We have sent multiple e-mails to you updating you on how to proceed with your submission. During this time, we have yet to receive any e-mails back. I have gone ahead and resent those e-mails to you again as well as called the contact number listed. Without any response, we cannot take any actions on these orders.
If you could as well, signup for a facebook account, and message us directly here for faster communication. Our facebook account can be listed here. This process will only take 60 seconds for you to do and is the best way to move forward with your transactions
http://www.facebook.com/pages/gamepalcom/165053023531285
We cannot help you unless you response and instead of posting on here, you could have directly replied back to our messages in order for us to assist you. Please do this so we can proceed.
Thank you for your cooperation in this matter.